Refund policy



We are so confident in our products, we are happy offer a no quibble, 30 day Money Back Guarantee. If you’re not 100% happy, send us back the product(s) and you will receive a full refund simple as that.

All we ask is you try our products for the full 30 days to give your skin the opportunity to benefit from our award winning formulas.


If you have given the products a proper try and you still feel they have made no difference to your skin, please contact us on or+44 (0)1483 362065 quoting your order number. and we will provide you with a free returns label. You can use this label to post the package back to us via your nearest post office free of charge.

Once your return has been received by our team it can take up to 5 working days to fulfil your request. When we’ve dealt with your return we can issue your refund. Please remember that it can take 3-4 days after we have processed a refund payment for it to appear on your credit card, PayPal account or bank statement. 

When purchasing from other sources, please ensure they offer a Money Back Guarantee. We do not enforce the guarantee onto them so it is at their discretion to provide it. If you have indeed purchased from a store, please go to that store to be able to obtain the refund.

If you have any further questions, please always feel free to contact us.